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For standard residential connections, a water/wastewater application form must be submitted. A site plan must be submitted with all water and wastewater applications.

We recommend you get a quote from us before sending in your service connection application. You can call us to find out if standard connection fees will apply to your property or submit a Property Connections Quote Request when non-standard fees apply.

Connections to commercial and industrial properties and developments such as units/apartments must be quoted. Applicants must submit a Property Services Quote Request form and attach council endorsed plans and hydraulic drawings (if required). After a quote has been provided, the applicant must then submit a Water and Wastewater Connection Application form for the connection to proceed.

Water tappings, meter installations and pre-tapping (dry tapped) connections must be carried out by Gippsland Water’s contractor.

Wastewater connections to an existing sewer point or sewer alterations are subject to a fee. The applicant must submit a Water and Wastewater Connection application form. After payment of the applicable fee, a PIC number will be issued to your nominated plumber to carry out the necessary works.

A SITE PLAN MUST BE INCLUDED WITH ALL WATER & WASTEWATER APPLICATIONS WHERE A BUILDING APPROVAL REQUEST HAS NOT BEEN MADE.

Applicant Details
Postal Address
Application Type

Property Services quote request

Property Type:

Required Attachments:
A copy of the issued permit including the council endorsed plans MUST accompany this request. A hydraulic plan may be required for unit, commercial and industrial properties requiring connection.

Allowed file formats doc, docx, PDF, zip, jpg, png files only - Maximum of 4MB

At least one required, use remaining three upload fields if required

Is this for a Single Residence:

Is this property being subdivided:

Size of Water Service to be connected:
(contact your appropriately qualified licensed plumber to obtain this information)







  • Gippsland Water will provide you with a formal written quotation for the connection requirements for this property based on the information provided.
  • Please Note: Your costs will be the combined total of Gippsland Water's charges outlined in your written quotation PLUS all costs detailed by your nominated Licensed Plumber.

Turnaround Times: Gippsland Water aims to have this request responded to within 10 business days.

Water and wastewater connection application

Property Type:



Note: Sewer Connection Point Field Note will be sent to the plumber. ‘As Laid’ sanitary drainage plans must be submitted by the plumber to CIS Services (Aust) on the template provided by Gippsland Water within 5 days of completion of work. Please send completed plans to CIS Services. Email: plans@cis1.com.au OR fax: 03 9835 5505.

Required Attachments:
Site development plan detailing property location, location of sewer pipe to be cut in, type and size of sewer main, natural surface and invert levels, type of connection proposed (e.g. 2A, 4A), and measurements of cut-in from title boundaries.

Allowed file formats doc, docx, PDF, zip, jpg, png files only - Maximum of 4MB

At least one required, use remaining three upload fields if needed.

Water:

Sewer:


Please note:
For credit card payments, a member of the Gippsland Water Property Connections team will contact you to complete payment

Application to carry out works on existing Gippsland Water Assets (new sewer point cut-in)

Provide correct date/time to allow for an audit, incorrect information will result in a recharge fee

Required Attachments:
Site development plan detailing property location, location of sewer pipe to be cut in, type and size of sewer main, natural surface and invert levels, type of connection proposed (e.g. 2A, 4A), and measurements of cut-in from title boundaries.

Allowed file formats doc, docx, PDF, zip, jpg, png files only - Maximum of 4MB

At least one required, use remaining three upload fields if needed.


I, as a Gippsland Water Approved Pipelayer, undertake to carry out these works in accordance with the requirements of the Occupational Health and Safety Act 2004, Gippsland Water’s Confined Space Entry Manual, the National Sewerage Code of Australia WSA 02-1999 and the Gippsland Water Addendum.

I undertake to book an inspection with Gippsland Water to audit these works prior to backfilling, giving a minimum of 10 clear working days-notice. I will provide an “as constructed” field card within 5 working days of completion of works. I acknowledge that the only approved method for sewer cut-ins to Gippsland Water sewer mains is by use of a stainless steel “Wang” clamp. Confined Space Entry (CSE) applies to all live sewer cut-ins.


Audit Fee $79.59 per cut-in


Please note:
For credit card payments, a member of the Gippsland Water Property Connections team will contact you to complete payment

About Us

Gippsland Water supplies fresh clean drinking water and wastewater to more than 60,000 customers across an area of more than 5,000 square kilometres. It maintains a $1 billion infrastructure network, which includes more than 2,000 kilometres of water mains, 16 water treatment plants, over 1,500 kilometres of sewer mains and 14 wastewater treatment plants.

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Choose Tap

Choose Tap aims to promote the benefits of drinking tap water as part of a healthy lifestyle and as an alternative to bottled water.

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Contact Us

Gippsland Water Head Office, 55 Hazelwood Road, Traralgon, VIC, 3844

Phone: 1800 050 500
Fax: (03) 5174 0103
Interpreter service: 131 450
TTY: 1800 555 677
Email: contactus@gippswater.com.au

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